Veste parfaite, emballage parfait, j’étais ravie jusqu’à la réception d’une facture de FEDEX, demandant le paiement immédiat de 20% de droits et taxes, car la veste est envoyée directement du Japon !
Jamais je n’aurais imaginé que les produits ne provenaient pas d’un magasin installé en France et que les prix annoncés n’étaient pas « toutes taxes comprises ».
Heureusement que la veste est bien chaude pour compenser cette douche froide !
Merci beaucoup pour votre commentaire et vos gentils mots sur la veste et l'emballage ! Nous sommes vraiment ravis que le hanten vous plaise.
Je suis désolé pour la surprise concernant les frais de douane. Comme nous sommes une entreprise japonaise, tous nos produits sont envoyés directement depuis le Japon. Il arrive parfois que les autorités douanières locales appliquent des taxes, et malheureusement, cela échappe à notre contrôle. Nous avons plus d'informations à ce sujet sur notre page d'expédition, mais nous allons veiller à ce que ce soit encore plus clair à l'avenir.
Encore merci pour votre retour, et nous espérons que vous profitez bien de votre veste !
I purchased the Green Crystal Kyoto Ware Large Coffee Mug by Touan. It was the perfect gift as a memento of appreciation for my sister. She absolutely loves it.
I love my Samue Jacket and pants. They look great and as soon as I put them on I’m ready for action. They are lovely quality too.
Love the curtain. It’s the third one I have bought. Looks great, feels great and does the job. Wondering why there are so few to choose from( I think I have all 3 now) and why they are all different fabrics?
I was looking for a Kyusu set that fit my style and color preferences. Purple and black was hard to find. Not only was this set stunning and exactly what I had been searching for, but it was in the colors I really wanted.
The set is very well made, elegant and I use it 2-3 times a day. I may buy a second set, just to have a back up, because this one is perfect for me.
Towels are beautiful and very absorptive BUT for a bath towel they were rather small. My bad for not reading the size. Beautiful boxing and wrapping.
Hi Ted,
Thank you so much for your valuable feedback—we really appreciate it! You make a great point: Japanese towels are typically a bit smaller than Western equivalents, and we’ll certainly make sure to highlight the sizes more clearly in our product descriptions. We're glad to hear you loved the quality and presentation of the towels, and we hope you continue to enjoy them!
The kimono is beautiful! The packaging, the quality and workmanship is excellent.
My wife loves the robe, using every day - great quality - thank you
The Camellia Shibori scarf is soft, long enough and very comfortable to wear. I really like the level of sophistication it brings to my outfits. Thank you, Japan Objects, for including it in your collection!
It’s beautiful! My very first thought was that the mattress was thinner than I expected but then I lay on it and it’s so comfortable! I’m very happy with it
I absolutely adore these towels! They are incredibly lightweight and soft, making them perfect for everyday use. The cute sakura design adds a delightful touch of whimsy to my bathroom decor. Plus, they dry quickly and feel gentle on the skin. Highly recommend for anyone looking to add a bit of charm and comfort to their bath routine!
Bought one of these kimonos onboard cruise ship. Admired by someone else so purchased another one direct and paid a lot less than on the cruise ship.
On time shipping. Items arrived as ordered. Recipients of Gifts where very happy.
Bonjour,
Tres satisfait de ma commande, je suis ravis de la qualité des matériaux et la confection du produit, que je recommande volontier a quiconque succeptibles d'etre interessé.
Je souhaiterai que vous puissiez me fournir des renseignements pour la protection et l'entretien du futon et de sa housse, si vous avez des suggestions specifiques.
Avec les cordiaux messages.
M.Geneux
I stayed at a hotel in Tokyo that had a samue in the room that I liked so much I wanted to buy one. This pink samue is even better than the hotel’s loan, it’s so comfortable and soft with great attention to detail. I was kept informed of the delivery progress from Japan to the UK and when it arrived I was impressed with the quality of the packaging.
I know its from japan, but its really expensive for what it is.
Less than 5 to 10€ in japan, 50 from the website + we have to pay for delivery AND french taxes (30). So, in fact, around 150€ or more for 2 plastic hangers, not even with really good quality, is REALLY too much.
