Why We Love it
Experience the extraordinary comfort of handcrafted Japanese futon with this Natural Cotton Japanese Futon Mattress from Kyoto’s finest futon maker, Takaokaya, founded in 1919.
Employing expertise passed down through the generations, each Japanese futon bed is handcrafted by master artisans to ensure every step contributes to impeccable comfort and firmness.
The 100% cotton padding is skilfully layered by hand in a gentle curve to offer you essential support that eases back and shoulder pain during a night’s rest.
Each Natural Cotton Japanese Futon Mattress is intricately bound with watoji, traditional Japanese stitching that not only is highly durable and age-resistant, but also highlights the authentic Kyoto motif.
Why Choose a Japanese Futon Mattress
- Back Support: A firmer surface keeps the spine aligned while you sleep, which can help alleviate back pain and prevent back pain in the future.
- Easy Storage: Japanese futon do not require bed frames. Simply fold in three and store in the closet. Perfect for guest use, glamping, and minimalists.
- Mattress Topper: You can easily use Japanese futon bed as a regular mattress topper. Experience high-quality sleep that only comes with centuries-old Japanese craftsmanship.
- Environmentally Friendly: The use of only 100% natural cotton makes the Japanese Futon Mattress an environmentally friendly choice, particularly when you consider how long-lasting and durable the natural materials are.
Delivery
Due to high demand, dispatching may take up to two weeks while your futon is being handmade by master craftspeople. If we can't ship your order immediately we will contact you straight away to let you know the free shipment date. As your futon is completed to order, we cannot accept cancellations after the order is confirmed.
Please note that for reasons of hygiene, futon mattresses, duvets and covers cannot be returned.
Futon Details
- Natural Cotton Japanese Futon Mattress (Shikifuton)
- Handmade in Japan
- 100% cotton exterior and padding
- Available in two colors: Arare Black and Matcha Green
- Available in Single or Double Size
- SIZE: Single: 3'3" x 6'11" (100cm x 210cm), Double: 4'7" x 6'11" (140cm x 210cm)
- Uncompressed thickness approx 4" (10cm)
- Available alone and/or with mattress cover
- For reasons of hygiene, mattresses, duvets and covers cannot be returned.
- Compact Shipping: Unpack on arrival and allow to resume natural shape in 1-2 days.
- Free Shipping available in North America and Europe!
Caring for Your Futon Mattress
- Japanese futon and duvet are non-machine washable. We recommend to use our 100% cotton futon mattress covers, which are machine-washable.
- To reduce humidity in the futon, occasionally air out under the sun or in a well-ventilated room.
Free Shipping
- USA, Canada, Europe, Middle East, and East Asia: Enjoy FREE express shipping on all orders over $99!
- Australia, New Zealand, and India: Enjoy FREE shipping on all orders over $199 USD.
- Japan: Enjoy FREE shipping on all orders.
Shipping Times
- USA, Canada, Europe, Middle East, and East Asia: Orders usually arrive within 3-5 days after shipment.
- Australia, New Zealand, and India: Delivery is usually within a week, depending on local customs.
- Japan: Orders typically arrive within 24 hours after shipment.
- All other countries: Orders usually arrive within 4-5 days after shipment, depending on local customs.
Taxes
- Shipments from Japan may be subject to additional taxes and handling fees imposed by customs and mail carriers. Customers are responsible for these costs.
- Customs and import rules vary by country, for example the USA usually doesn’t charge any extra fees, but the EU sometimes does. See here for information on selected countries.
- If an order is returned due to refusal to pay local taxes or customs duties, the full two-way shipping costs will be deducted from any refund.
- Shipments in the US may be subject to sales tax where mandated by federal and local authorities. Sales tax will be calculated at checkout.
- Shipments within Japan are subject to consumption tax, which is included in the price.
Shipping Locations
- All our products come to you from Japan.
- Especially for customers in the USA, we can now also ship some items from our location in California to ensure the fastest delivery!
Track Your Order
- Once your order has shipped, we will send you a confirmation email with a link to track your shipment.
- Please note that it is the customer's responsibility to track shipments. If an order is returned due to non-collection, the full two-way shipping costs will be deducted from any refund.
If you would like to return your order for whatever reason, we're here to help! We offer no hassle returns within 30 days of receiving your order.
*Please note the following conditions to our return and exchange policy:
- Items must be returned unused and folded in the original packaging.
- Items must be returned to their original shipping location (this is usually in Tokyo).
- Discounted items, or items purchased with store credit are not eligible for return or refund.
- The original outward shipping cost (the full amount that we paid to the courier) will be deducted from the refund.
- The customer is responsible for the return shipping cost.
- For hygiene reasons, we cannot accept returns on earrings, futon mattresses and duvets, mattress/duvet covers, or tatami mats.
How do I claim my free refund?
Please contact us and we will confirm the shipping address for you to send the item.
Please return the item folded in its original packaging and send your return by mail, marking “Returned Items” on the customs form. If you send your return by courier (DHL, FedEx, etc), or do not write “Returned Items” on the customs form, import duties may be levied which must be paid by the sender or subtracted from any refund.
Once we receive the returned item and have confirmed its condition as unused and undamaged, we will issue a refund not including shipping costs or duties.
Do I have to pay shipping costs?
We offer a full refund of the product, not including the original outward shipping costs. You must bear the cost of return shipping.
If you received the original order damaged, then we will also cover both the initial and the return shipping costs.
Can I exchange for a different product?
Yes! To exchange an unused and undamaged item, you can process the return as described above and reorder the new item through the website.
Alternatively, when you notify us about a return, let us know which product you would like as a replacement, and we will hold it in stock for you until we receive the original return. Please note, there may be additional shipping costs.
What if my item is damaged?
Very occasionally items may be damaged in transport. In the unlikely event that you item arrives in a damaged condition:
We ask that you contact us within 48 hours of receipt. This enables us to make a claim with the shipping company.
Please keep hold of the damaged item and provide some photos of the damage.
We will issue you with a full refund or replacement, including shipping costs.
How long will my refund take?
We will process the refund within 2 days of receiving the returned item.
Customer Reviews
je suis très satisfait de mon achat très confortable et beau d'aspect
Purchased as a gift. The recipient loves it.
It’s beautiful! My very first thought was that the mattress was thinner than I expected but then I lay on it and it’s so comfortable! I’m very happy with it
Bonjour,
Tres satisfait de ma commande, je suis ravis de la qualité des matériaux et la confection du produit, que je recommande volontier a quiconque succeptibles d'etre interessé.
Je souhaiterai que vous puissiez me fournir des renseignements pour la protection et l'entretien du futon et de sa housse, si vous avez des suggestions specifiques.
Avec les cordiaux messages.
M.Geneux
Customer service was incredible! Best ever. I love my tatami mat and futon. It’s very clear how serious quality is to this company. I don’t know that I have EVER purchased anything my whole life that was made so perfectly and with such attention to detail. It is flawless. I no longer wake up achey. I’m absolutely so impressed and so happy with my purchase! Many many thanks and Blessings!!!
