Shipping Information
Free Shipping
- USA, Canada, Europe, Middle East, and East Asia: Enjoy FREE express shipping on all orders over $99!
- Australia, New Zealand, and India: Enjoy FREE shipping on all orders over $199 USD.
- Japan: Enjoy FREE shipping on all orders.
Shipping Times
- USA, Canada, Europe, Middle East, and East Asia: Orders usually arrive within 3-5 days after shipment.
- Australia, New Zealand, and India: Delivery is usually within a week, depending on local customs.
- Japan: Orders typically arrive within 24 hours after shipment.
- All other countries: Orders usually arrive within 4-5 days after shipment, depending on local customs.
Taxes
- Shipments from Japan may be subject to additional taxes and handling fees imposed by customs and mail carriers. Customers are responsible for these costs.
- Customs and import rules vary by country, for example the USA usually doesn’t charge any extra fees, but the EU sometimes does. See here for information on selected countries.
- If an order is returned due to refusal to pay local taxes or customs duties, the full two-way shipping costs will be deducted from any refund.
- Shipments in the US may be subject to sales tax where mandated by federal and local authorities. Sales tax will be calculated at checkout.
- Shipments within Japan are subject to consumption tax, which is included in the price.
Shipping Locations
- All our products come to you from Japan.
- Especially for customers in the USA, we can now also ship some items from our location in California to ensure the fastest delivery!
Track Your Order
- Once your order has shipped, we will send you a confirmation email with a link to track your shipment.
- Please note that it is the customer's responsibility to track shipments. If an order is returned due to non-collection, the full two-way shipping costs will be deducted from any refund.
