42 products
42 products
Suido Bridge Tenugui Towel
Regular price $24.99 USD
Tax included.
Shipping calculated at checkout.
Why We Love It
Completed in 1857, the final year of the life of iconic woodblock print master Utagawa Hiroshige, Suidobashi Bridge and Surugadai is a depiction of koinobori, carp streamers and Boys’ Day decorations that symbolize strength and endurance as they swim upstream the Kanda River. Edo Castle, now the Imperial Palace, is to the left. Suidobashi Bridge is on the right, and Japan’s iconic Mount Fuji sits on the horizon.
What to Do with Your Tenugui
Tenugui is an absorbent, fast-drying multipurpose 100% cotton cloth, which makes it an artisanal and eco-friendly design that you can use it everyday.
These thoughtful and lightweight fabrics are stenciled by hand, and feature classic Japanese woodblock print masterpieces that are ideal for framing, or hanging on a wall with our Japanese Cypress Tenugui Tapestry Hanger!
There are no limits to the ways you can incorporate tenugui into your daily routine. They take up little space when folded, so take a few on your next vacation, or use them on a hot summer day as hand towels, wash cloths, and to wipe away sweat. Keep them in your kitchen as a table runner or tea towel, or even for drying dishes. Fashionistas will enjoy using tenugui to accent an outfit as a headscarf or a scarf. Tenugui are also a unique and sustainable way to protect book covers and to wrap gifts.
With a history of over 1,000 years, tenugui have kept their place in Japanese culture because of their simplicity and usefulness. However you choose to use it, your tenugui will be a tasteful and green addition to your everyday life.
Details
- 100% Cotton Japanese tenugui
- Handmade in Japan
- Size 36” x 15” (92 x 37cm)
- Product code: 35490NV
- Tenugui only, does not include tapestry hanger.
- Machine-washable, but do not mix with other colors. Do not tumble-dry.
- Please note, the ends of tenugui are traditionally left unhemmed. They will stop fraying after a few washes. If you wish to remove any loose threads, cut them off with scissors.
Founded in 1874, Rienzome strives to deliver handmade warmth through its hand-stenciled tenugui, multi-purpose cotton cloths, featuring Japanese woodblock print masterpieces by iconic artists such as Hokusai, Kitagawa Utamaro and Utagawa Hiroshige.
The storied house Rienzome began in Nihonbashi, the commercial center of 17th century Tokyo (then called Edo). For more than 140 years, Rienzome has been renowned across Japan for their kimono, yukata, and tenugui, which are all created using premium quality fabrics and timeless designs.
Rienzome’s tenugui, in particular, are made from kimono fabric, making them slightly wider than traditional tenugui. Their tenugui are made using the chusen dyeing technique, where a stenciled patterned appears on both the front and reverse sides of a cloth.
One characteristic of chusen dyeing is the irregularity of color and pattern, giving each tenugui a personalized charm that is enhanced with usage and age. With continued use, the texture of tenugui also changes.
In addition, chusen dyeing results in longer-lasting color because the dye permeates the fabric, making tenugui a suitable choice as a priceless artwork, or even eco-friendly everyday use as a dishtowel, washcloth or a hand towel.
We ship to every country in the world direct from Tokyo.
We offer three levels of service: Standard, Express and FedEx. Standard shipping is by registered airmail, which usually takes about 10-14 days. Express shipping uses Japan Post’s EMS, and usually takes between 6-10 days. FedEx usually takes 2-5 days. Free shipping is available on all orders over $99 and uses Standard shipping. All options include tracking information.
Due to the COVID-19 situation, Standard and Express services have been suspended to some countries, but FedEx services are available everywhere.
If postal services are not available to your country and you still want your order to be shipped by registered airmail, please select Airmail (Suspended) at checkout, and we will hold your order until the postal restrictions are lifted.
Shipping costs are based on weight and shipping option. You will be able to see the estimated cost in your cart. The final shipping cost will be displayed at checkout.
Taxes & Customs
All our products are sent to you direct from Tokyo, Japan, so that you are able to enjoy authentic kimono and accessories that are not available anywhere else!
Shipments from Japan may be subject to additional taxes and handling fees imposed by the customs authorities and mail carrier of your country and region. Such costs are the responsibility of the customer.
Customs and import rules vary by country and region, so unfortunately we’re not able to estimate these in advance. The best way to be sure if any such charges will be applied is to check with your local customs authority.
Within Japan
If you're in Japan you will receive your shipment within 1-2 days on the island of Honshu (the main island, including Tokyo, Osaka and Kyoto), or 2-3 days for the rest of Japan. It may take an additional day if you order on a weekend or if you are located in Okinawa or the outlying islands.
If you're staying in a hotel in Japan, please include the reservation name and room number, otherwise your hotel may refuse to accept your package.
Free Shipping
All orders over US$99 or equivalent (not including shipping fees) are eligible for free shipping. If you select Free Shipping at checkout, your order will be sent as a Standard shipment by Airmail. At the moment, this means that we will hold your order until international postal restrictions are lifted. For more information see here.
Direct from Designer
Shipments will be sent the same day or following business day after receiving your order, unless the item you have ordered is marked Direct from Designer.
Items marked Direct from Designer must first be sent to us from the designer's studio, which will take an additional 1-4 working days before your order is sent. All Direct from Designer items are eligible for free shipping!
Tracking your Shipment
As soon as your order has shipped we will send you a confirmation email with a link to your order status. You will be able to track your shipment from there.
If you would like to return or exchange your order for whatever reason, we're here to help! We offer no hassle returns or exchanges within 30 days of receiving your order. You can return your product for a different product, or a refund to the original payment method.
*Please note the following exceptions to our return and exchange policy:
Items must be returned unused and folded in the original packaging
Discounted items are not eligible for free returns
Shipping costs are not refundable
Items marked Direct from Designer, for which the refund period is 7 days instead of 30.
How do I claim my free refund?
Please contact us within 30 days of receipt (or 7 days in the case of Direct from Designer items).
We will confirm the shipping address for you to send the item.
Please return the item folded in its original plastic bag (don’t worry about the paper wrapping) and send to the address that we provide, noting on the customs form ‘Returned Item’. Please note that you must bear the shipping costs.
Once we receive the returned item and have confirmed its condition as unused and undamaged, we will issue a refund not including shipping costs or duties.
Do I have to pay shipping costs?
We offer a full refund of the product, not including the original shipping costs. You must bear the cost of return shipping.
If you received the original order damaged, then we will also cover both the initial and the return shipping costs.
Can I exchange for a different product?
Yes! To exchange an unused and undamaged item, you can process the return as described above and reorder the new item through the website.
Alternatively, when you notify us about a return, let us know which product you would like as a replacement, and we will hold it in stock for you until we receive the original return. Please note, there may be additional shipping costs.
What if my item is damaged?
Very occasionally items may be damaged in transport. In the unlikely event that you item arrives in a damaged condition:
We ask that you contact us within 48 hours of receipt. This enables us to make a claim with the shipping company.
Please keep hold of the damaged item and provide some photos of the damage.
We will issue you with a full refund or replacement, including shipping costs.
Who decides if I receive a refund or a replacement?
You do!
If you are entitled to a refund or replacement as described above, it is your choice which you receive.
If we no longer have the same item in stock, we will suggest one or more similar items. If you do not want the similar item, we will provide a refund instead.
How long will my refund take?
We will process the refund within 2 days of receiving the returned item.
Kyoto Furoshiki Wrapping Cloth
Regular price $49.99 USD
Tax included.
Shipping calculated at checkout.
Why We Love It
Featuring artwork by renowned artist Masao Ido, this unique design displays one of the original three Buddhist temples in 8th century Kyoto. The impressive silhouette of the pagoda of Toji Temple, a UNESCO World Heritage Site, basks in the warm tones of an autumn sunset.
What To Do With Your Furoshiki
Use your furoshiki as a handbag, tablecloth, gift wrapping, wall decoration, baby blanket, or wine bottle case with just a couple of simple knots! The thoughtful Japanese design of eco-friendly furoshiki will improve your lifestyle choices.
Our exquisitely hand printed 100% cotton furoshiki feature classic Japanese artworks and elegant traditional motifs. Create your own gorgeous art handbag by tying your furoshiki bag with our selection of handles! Our Japanese fabrics are both lightweight and durable, making ideal grocery bags for your weekly shop.
There are no limits to the ways you can incorporate furoshiki into your life. Why not upgrade a present with Japanese gift wrapping, or throw it over your shoulders as a shawl for a chilly day? And if the weather’s warm have an impromptu picnic on a beautiful furoshiki blanket.
With these large furoshiki cloths, you can wrap and carry anything - your yoga mat or gym clothes, books or laptop – and reuse them again and again. However you choose to use it, your furoshiki will be an stylish and eco-friendly addition to your everyday life.
Details
- 100% Cotton Furoshiki
- Made in Japan
- Screen-printed design
- Product code: 3001105BR
- Machine-washable, but do not mix with other colors. Do not tumble-dry.
- Size: 41” x 41” (105cm x 105cm)
Founded in 1901, Kyoto’s heritage brand Miyai have woven, dyed and printed artisanal multi-purpose furoshiki wrapping cloths for over a century. These highly coveted designs are only available at high-end department stores and select upscale boutiques in Japan.
The esteemed Miyai is renowned for their exquisite and original creations. Their commitment to creating museum-quality furoshiki artworks with some of Japan’s most talented artists has made them a pioneer in the field.
Each timeless, yet functional, piece of art is screen printed by hand using traditional methods onto the highest quality woven fabrics, whether they be in cotton or silk, that you can find nowhere else.
Over the last 100 years, Miyai has accumulated an archive of some 2,500 examples of incredible design at their home in Kyoto. The company also heads the Japan Furoshiki Association, leading this Japanese traditional craft into the 21st century.
We ship to every country in the world direct from Tokyo.
We offer three levels of service: Standard, Express and FedEx. Standard shipping is by registered airmail, which usually takes about 10-14 days. Express shipping uses Japan Post’s EMS, and usually takes between 6-10 days. FedEx usually takes 2-5 days. Free shipping is available on all orders over $99 and uses Standard shipping. All options include tracking information.
Due to the COVID-19 situation, Standard and Express services have been suspended to some countries, but FedEx services are available everywhere.
If postal services are not available to your country and you still want your order to be shipped by registered airmail, please select Airmail (Suspended) at checkout, and we will hold your order until the postal restrictions are lifted.
Shipping costs are based on weight and shipping option. You will be able to see the estimated cost in your cart. The final shipping cost will be displayed at checkout.
Taxes & Customs
All our products are sent to you direct from Tokyo, Japan, so that you are able to enjoy authentic kimono and accessories that are not available anywhere else!
Shipments from Japan may be subject to additional taxes and handling fees imposed by the customs authorities and mail carrier of your country and region. Such costs are the responsibility of the customer.
Customs and import rules vary by country and region, so unfortunately we’re not able to estimate these in advance. The best way to be sure if any such charges will be applied is to check with your local customs authority.
Within Japan
If you're in Japan you will receive your shipment within 1-2 days on the island of Honshu (the main island, including Tokyo, Osaka and Kyoto), or 2-3 days for the rest of Japan. It may take an additional day if you order on a weekend or if you are located in Okinawa or the outlying islands.
If you're staying in a hotel in Japan, please include the reservation name and room number, otherwise your hotel may refuse to accept your package.
Free Shipping
All orders over US$99 or equivalent (not including shipping fees) are eligible for free shipping. If you select Free Shipping at checkout, your order will be sent as a Standard shipment by Airmail. At the moment, this means that we will hold your order until international postal restrictions are lifted. For more information see here.
Direct from Designer
Shipments will be sent the same day or following business day after receiving your order, unless the item you have ordered is marked Direct from Designer.
Items marked Direct from Designer must first be sent to us from the designer's studio, which will take an additional 1-4 working days before your order is sent. All Direct from Designer items are eligible for free shipping!
Tracking your Shipment
As soon as your order has shipped we will send you a confirmation email with a link to your order status. You will be able to track your shipment from there.
If you would like to return or exchange your order for whatever reason, we're here to help! We offer no hassle returns or exchanges within 30 days of receiving your order. You can return your product for a different product, or a refund to the original payment method.
*Please note the following exceptions to our return and exchange policy:
Items must be returned unused and folded in the original packaging
Discounted items are not eligible for free returns
Shipping costs are not refundable
Items marked Direct from Designer, for which the refund period is 7 days instead of 30.
How do I claim my free refund?
Please contact us within 30 days of receipt (or 7 days in the case of Direct from Designer items).
We will confirm the shipping address for you to send the item.
Please return the item folded in its original plastic bag (don’t worry about the paper wrapping) and send to the address that we provide, noting on the customs form ‘Returned Item’. Please note that you must bear the shipping costs.
Once we receive the returned item and have confirmed its condition as unused and undamaged, we will issue a refund not including shipping costs or duties.
Do I have to pay shipping costs?
We offer a full refund of the product, not including the original shipping costs. You must bear the cost of return shipping.
If you received the original order damaged, then we will also cover both the initial and the return shipping costs.
Can I exchange for a different product?
Yes! To exchange an unused and undamaged item, you can process the return as described above and reorder the new item through the website.
Alternatively, when you notify us about a return, let us know which product you would like as a replacement, and we will hold it in stock for you until we receive the original return. Please note, there may be additional shipping costs.
What if my item is damaged?
Very occasionally items may be damaged in transport. In the unlikely event that you item arrives in a damaged condition:
We ask that you contact us within 48 hours of receipt. This enables us to make a claim with the shipping company.
Please keep hold of the damaged item and provide some photos of the damage.
We will issue you with a full refund or replacement, including shipping costs.
Who decides if I receive a refund or a replacement?
You do!
If you are entitled to a refund or replacement as described above, it is your choice which you receive.
If we no longer have the same item in stock, we will suggest one or more similar items. If you do not want the similar item, we will provide a refund instead.
How long will my refund take?
We will process the refund within 2 days of receiving the returned item.
Sumida River Tenugui Towel
Regular price $24.99 USD
Tax included.
Shipping calculated at checkout.
Why We Love It
Feel the caress of a cool spring breeze whenever your use this tenugui featuring master artist Utagawa Hiroshige’s Suijin Shrine and Masaki on the Sumida River from the series One Hundred Famous Views of Edo. Mount Tsukuba stands majestically in the background as cherry blossoms near peak bloom.
What to Do with Your Tenugui
Tenugui is an absorbent, fast-drying multipurpose 100% cotton cloth, which makes it an artisanal and eco-friendly design that you can use it everyday.
These thoughtful and lightweight fabrics are stenciled by hand, and feature classic Japanese woodblock print masterpieces that are ideal for framing, or hanging on a wall with our Japanese Cypress Tenugui Tapestry Hanger!
There are no limits to the ways you can incorporate tenugui into your daily routine. They take up little space when folded, so take a few on your next vacation, or use them on a hot summer day as hand towels, wash cloths, and to wipe away sweat. Keep them in your kitchen as a table runner or tea towel, or even for drying dishes. Fashionistas will enjoy using tenugui to accent an outfit as a headscarf or a scarf. Tenugui are also a unique and sustainable way to protect book covers and to wrap gifts.
With a history of over 1,000 years, tenugui have kept their place in Japanese culture because of their simplicity and usefulness. However you choose to use it, your tenugui will be a tasteful and green addition to your everyday life.
Details
- 100% Cotton Japanese tenugui
- Handmade in Japan
- Size 36” x 15” (92 x 37cm)
- Product code: 35492PK
- Tenugui only, does not include tapestry hanger.
- Machine-washable, but do not mix with other colors. Do not tumble-dry.
- Please note, the ends of tenugui are traditionally left unhemmed. They will stop fraying after a few washes. If you wish to remove any loose threads, cut them off with scissors.
Founded in 1874, Rienzome strives to deliver handmade warmth through its hand-stenciled tenugui, multi-purpose cotton cloths, featuring Japanese woodblock print masterpieces by iconic artists such as Hokusai, Kitagawa Utamaro and Utagawa Hiroshige.
The storied house Rienzome began in Nihonbashi, the commercial center of 17th century Tokyo (then called Edo). For more than 140 years, Rienzome has been renowned across Japan for their kimono, yukata, and tenugui, which are all created using premium quality fabrics and timeless designs.
Rienzome’s tenugui, in particular, are made from kimono fabric, making them slightly wider than traditional tenugui. Their tenugui are made using the chusen dyeing technique, where a stenciled patterned appears on both the front and reverse sides of a cloth.
One characteristic of chusen dyeing is the irregularity of color and pattern, giving each tenugui a personalized charm that is enhanced with usage and age. With continued use, the texture of tenugui also changes.
In addition, chusen dyeing results in longer-lasting color because the dye permeates the fabric, making tenugui a suitable choice as a priceless artwork, or even eco-friendly everyday use as a dishtowel, washcloth or a hand towel.
We ship to every country in the world direct from Tokyo.
We offer three levels of service: Standard, Express and FedEx. Standard shipping is by registered airmail, which usually takes about 10-14 days. Express shipping uses Japan Post’s EMS, and usually takes between 6-10 days. FedEx usually takes 2-5 days. Free shipping is available on all orders over $99 and uses Standard shipping. All options include tracking information.
Due to the COVID-19 situation, Standard and Express services have been suspended to some countries, but FedEx services are available everywhere.
If postal services are not available to your country and you still want your order to be shipped by registered airmail, please select Airmail (Suspended) at checkout, and we will hold your order until the postal restrictions are lifted.
Shipping costs are based on weight and shipping option. You will be able to see the estimated cost in your cart. The final shipping cost will be displayed at checkout.
Taxes & Customs
All our products are sent to you direct from Tokyo, Japan, so that you are able to enjoy authentic kimono and accessories that are not available anywhere else!
Shipments from Japan may be subject to additional taxes and handling fees imposed by the customs authorities and mail carrier of your country and region. Such costs are the responsibility of the customer.
Customs and import rules vary by country and region, so unfortunately we’re not able to estimate these in advance. The best way to be sure if any such charges will be applied is to check with your local customs authority.
Within Japan
If you're in Japan you will receive your shipment within 1-2 days on the island of Honshu (the main island, including Tokyo, Osaka and Kyoto), or 2-3 days for the rest of Japan. It may take an additional day if you order on a weekend or if you are located in Okinawa or the outlying islands.
If you're staying in a hotel in Japan, please include the reservation name and room number, otherwise your hotel may refuse to accept your package.
Free Shipping
All orders over US$99 or equivalent (not including shipping fees) are eligible for free shipping. If you select Free Shipping at checkout, your order will be sent as a Standard shipment by Airmail. At the moment, this means that we will hold your order until international postal restrictions are lifted. For more information see here.
Direct from Designer
Shipments will be sent the same day or following business day after receiving your order, unless the item you have ordered is marked Direct from Designer.
Items marked Direct from Designer must first be sent to us from the designer's studio, which will take an additional 1-4 working days before your order is sent. All Direct from Designer items are eligible for free shipping!
Tracking your Shipment
As soon as your order has shipped we will send you a confirmation email with a link to your order status. You will be able to track your shipment from there.
If you would like to return or exchange your order for whatever reason, we're here to help! We offer no hassle returns or exchanges within 30 days of receiving your order. You can return your product for a different product, or a refund to the original payment method.
*Please note the following exceptions to our return and exchange policy:
Items must be returned unused and folded in the original packaging
Discounted items are not eligible for free returns
Shipping costs are not refundable
Items marked Direct from Designer, for which the refund period is 7 days instead of 30.
How do I claim my free refund?
Please contact us within 30 days of receipt (or 7 days in the case of Direct from Designer items).
We will confirm the shipping address for you to send the item.
Please return the item folded in its original plastic bag (don’t worry about the paper wrapping) and send to the address that we provide, noting on the customs form ‘Returned Item’. Please note that you must bear the shipping costs.
Once we receive the returned item and have confirmed its condition as unused and undamaged, we will issue a refund not including shipping costs or duties.
Do I have to pay shipping costs?
We offer a full refund of the product, not including the original shipping costs. You must bear the cost of return shipping.
If you received the original order damaged, then we will also cover both the initial and the return shipping costs.
Can I exchange for a different product?
Yes! To exchange an unused and undamaged item, you can process the return as described above and reorder the new item through the website.
Alternatively, when you notify us about a return, let us know which product you would like as a replacement, and we will hold it in stock for you until we receive the original return. Please note, there may be additional shipping costs.
What if my item is damaged?
Very occasionally items may be damaged in transport. In the unlikely event that you item arrives in a damaged condition:
We ask that you contact us within 48 hours of receipt. This enables us to make a claim with the shipping company.
Please keep hold of the damaged item and provide some photos of the damage.
We will issue you with a full refund or replacement, including shipping costs.
Who decides if I receive a refund or a replacement?
You do!
If you are entitled to a refund or replacement as described above, it is your choice which you receive.
If we no longer have the same item in stock, we will suggest one or more similar items. If you do not want the similar item, we will provide a refund instead.
How long will my refund take?
We will process the refund within 2 days of receiving the returned item.
Sakura Furoshiki Wrapping Cloth
Regular price $44.99 USD
Tax included.
Shipping calculated at checkout.
Why We Love It
Celebrated author and kimono designer Chiyo Uno draws upon the beauty and symbolism of Japan’s national flower, the cherry blossom, in this lavender gradient furoshiki. Featuring a flurry of windswept petals from Uno’s “flowers of happiness,” use this furoshiki as a scarf or handbag on a spring day!
What To Do With Your Furoshiki
Use your furoshiki as a handbag, tablecloth, gift wrapping, wall decoration, baby blanket, or wine bottle case with just a couple of simple knots! The thoughtful Japanese design of eco-friendly furoshiki will improve your lifestyle choices.
Our exquisitely hand printed 100% cotton furoshiki feature classic Japanese artworks and elegant traditional motifs. Create your own gorgeous art handbag by tying your furoshiki bag with our selection of handles! Our Japanese fabrics are both lightweight and durable, making ideal grocery bags for your weekly shop.
There are no limits to the ways you can incorporate furoshiki into your life. Why not upgrade a present with Japanese gift wrapping, or throw it over your shoulders as a shawl for a chilly day? And if the weather’s warm have an impromptu picnic on a beautiful furoshiki blanket.
With these large furoshiki cloths, you can wrap and carry anything - your yoga mat or gym clothes, books or laptop – and reuse them again and again. However you choose to use it, your furoshiki will be an stylish and eco-friendly addition to your everyday life.
Details
- 100% Cotton Furoshiki
- Made in Japan
- Screen-printed design
- Product code: 309190PP
- Machine-washable, but do not mix with other colors. Do not tumble-dry.
- Size: 35” x 35” (90cm x 90cm)
Founded in 1901, Kyoto’s heritage brand Miyai have woven, dyed and printed artisanal multi-purpose furoshiki wrapping cloths for over a century. These highly coveted designs are only available at high-end department stores and select upscale boutiques in Japan.
The esteemed Miyai is renowned for their exquisite and original creations. Their commitment to creating museum-quality furoshiki artworks with some of Japan’s most talented artists has made them a pioneer in the field.
Each timeless, yet functional, piece of art is screen printed by hand using traditional methods onto the highest quality woven fabrics, whether they be in cotton or silk, that you can find nowhere else.
Over the last 100 years, Miyai has accumulated an archive of some 2,500 examples of incredible design at their home in Kyoto. The company also heads the Japan Furoshiki Association, leading this Japanese traditional craft into the 21st century.
We ship to every country in the world direct from Tokyo.
We offer three levels of service: Standard, Express and FedEx. Standard shipping is by registered airmail, which usually takes about 10-14 days. Express shipping uses Japan Post’s EMS, and usually takes between 6-10 days. FedEx usually takes 2-5 days. Free shipping is available on all orders over $99 and uses Standard shipping. All options include tracking information.
Due to the COVID-19 situation, Standard and Express services have been suspended to some countries, but FedEx services are available everywhere.
If postal services are not available to your country and you still want your order to be shipped by registered airmail, please select Airmail (Suspended) at checkout, and we will hold your order until the postal restrictions are lifted.
Shipping costs are based on weight and shipping option. You will be able to see the estimated cost in your cart. The final shipping cost will be displayed at checkout.
Taxes & Customs
All our products are sent to you direct from Tokyo, Japan, so that you are able to enjoy authentic kimono and accessories that are not available anywhere else!
Shipments from Japan may be subject to additional taxes and handling fees imposed by the customs authorities and mail carrier of your country and region. Such costs are the responsibility of the customer.
Customs and import rules vary by country and region, so unfortunately we’re not able to estimate these in advance. The best way to be sure if any such charges will be applied is to check with your local customs authority.
Within Japan
If you're in Japan you will receive your shipment within 1-2 days on the island of Honshu (the main island, including Tokyo, Osaka and Kyoto), or 2-3 days for the rest of Japan. It may take an additional day if you order on a weekend or if you are located in Okinawa or the outlying islands.
If you're staying in a hotel in Japan, please include the reservation name and room number, otherwise your hotel may refuse to accept your package.
Free Shipping
All orders over US$99 or equivalent (not including shipping fees) are eligible for free shipping. If you select Free Shipping at checkout, your order will be sent as a Standard shipment by Airmail. At the moment, this means that we will hold your order until international postal restrictions are lifted. For more information see here.
Direct from Designer
Shipments will be sent the same day or following business day after receiving your order, unless the item you have ordered is marked Direct from Designer.
Items marked Direct from Designer must first be sent to us from the designer's studio, which will take an additional 1-4 working days before your order is sent. All Direct from Designer items are eligible for free shipping!
Tracking your Shipment
As soon as your order has shipped we will send you a confirmation email with a link to your order status. You will be able to track your shipment from there.
If you would like to return or exchange your order for whatever reason, we're here to help! We offer no hassle returns or exchanges within 30 days of receiving your order. You can return your product for a different product, or a refund to the original payment method.
*Please note the following exceptions to our return and exchange policy:
Items must be returned unused and folded in the original packaging
Discounted items are not eligible for free returns
Shipping costs are not refundable
Items marked Direct from Designer, for which the refund period is 7 days instead of 30.
How do I claim my free refund?
Please contact us within 30 days of receipt (or 7 days in the case of Direct from Designer items).
We will confirm the shipping address for you to send the item.
Please return the item folded in its original plastic bag (don’t worry about the paper wrapping) and send to the address that we provide, noting on the customs form ‘Returned Item’. Please note that you must bear the shipping costs.
Once we receive the returned item and have confirmed its condition as unused and undamaged, we will issue a refund not including shipping costs or duties.
Do I have to pay shipping costs?
We offer a full refund of the product, not including the original shipping costs. You must bear the cost of return shipping.
If you received the original order damaged, then we will also cover both the initial and the return shipping costs.
Can I exchange for a different product?
Yes! To exchange an unused and undamaged item, you can process the return as described above and reorder the new item through the website.
Alternatively, when you notify us about a return, let us know which product you would like as a replacement, and we will hold it in stock for you until we receive the original return. Please note, there may be additional shipping costs.
What if my item is damaged?
Very occasionally items may be damaged in transport. In the unlikely event that you item arrives in a damaged condition:
We ask that you contact us within 48 hours of receipt. This enables us to make a claim with the shipping company.
Please keep hold of the damaged item and provide some photos of the damage.
We will issue you with a full refund or replacement, including shipping costs.
Who decides if I receive a refund or a replacement?
You do!
If you are entitled to a refund or replacement as described above, it is your choice which you receive.
If we no longer have the same item in stock, we will suggest one or more similar items. If you do not want the similar item, we will provide a refund instead.
How long will my refund take?
We will process the refund within 2 days of receiving the returned item.
Beauty Tenugui Towel
Regular price $24.99 USD
Tax included.
Shipping calculated at checkout.
Why We Love It
The intimate act of putting on makeup is depicted in this ukiyo-e print by master artist Kitagawa Utamaro. As was fashionable in the 18th century, this beautiful woman careful applies white foundation down her neck. The intricate contrast of light and shadow of the original woodblock print is faithfully reproduced in this hand stencilled tenugui print.
What to Do with Your Tenugui
Tenugui is an absorbent, fast-drying multipurpose 100% cotton cloth, which makes it an artisanal and eco-friendly design that you can use it everyday.
These thoughtful and lightweight fabrics are stenciled by hand, and feature classic Japanese woodblock print masterpieces that are ideal for framing, or hanging on a wall with our Japanese Cypress Tenugui Tapestry Hanger!
There are no limits to the ways you can incorporate tenugui into your daily routine. They take up little space when folded, so take a few on your next vacation, or use them on a hot summer day as hand towels, wash cloths, and to wipe away sweat. Keep them in your kitchen as a table runner or tea towel, or even for drying dishes. Fashionistas will enjoy using tenugui to accent an outfit as a headscarf or a scarf. Tenugui are also a unique and sustainable way to protect book covers and to wrap gifts.
With a history of over 1,000 years, tenugui have kept their place in Japanese culture because of their simplicity and usefulness. However you choose to use it, your tenugui will be a tasteful and green addition to your everyday life.
Details
- 100% Cotton Japanese tenugui
- Handmade in Japan
- Size 36” x 15” (92 x 37cm)
- Product code: 35309OR
- Tenugui only, does not include tapestry hanger.
- Machine-washable, but do not mix with other colors. Do not tumble-dry.
- Please note, the ends of tenugui are traditionally left unhemmed. They will stop fraying after a few washes. If you wish to remove any loose threads, cut them off with scissors.
Founded in 1874, Rienzome strives to deliver handmade warmth through its hand-stenciled tenugui, multi-purpose cotton cloths, featuring Japanese woodblock print masterpieces by iconic artists such as Hokusai, Kitagawa Utamaro and Utagawa Hiroshige.
The storied house Rienzome began in Nihonbashi, the commercial center of 17th century Tokyo (then called Edo). For more than 140 years, Rienzome has been renowned across Japan for their kimono, yukata, and tenugui, which are all created using premium quality fabrics and timeless designs.
Rienzome’s tenugui, in particular, are made from kimono fabric, making them slightly wider than traditional tenugui. Their tenugui are made using the chusen dyeing technique, where a stenciled patterned appears on both the front and reverse sides of a cloth.
One characteristic of chusen dyeing is the irregularity of color and pattern, giving each tenugui a personalized charm that is enhanced with usage and age. With continued use, the texture of tenugui also changes.
In addition, chusen dyeing results in longer-lasting color because the dye permeates the fabric, making tenugui a suitable choice as a priceless artwork, or even eco-friendly everyday use as a dishtowel, washcloth or a hand towel.
We ship to every country in the world direct from Tokyo.
We offer three levels of service: Standard, Express and FedEx. Standard shipping is by registered airmail, which usually takes about 10-14 days. Express shipping uses Japan Post’s EMS, and usually takes between 6-10 days. FedEx usually takes 2-5 days. Free shipping is available on all orders over $99 and uses Standard shipping. All options include tracking information.
Due to the COVID-19 situation, Standard and Express services have been suspended to some countries, but FedEx services are available everywhere.
If postal services are not available to your country and you still want your order to be shipped by registered airmail, please select Airmail (Suspended) at checkout, and we will hold your order until the postal restrictions are lifted.
Shipping costs are based on weight and shipping option. You will be able to see the estimated cost in your cart. The final shipping cost will be displayed at checkout.
Taxes & Customs
All our products are sent to you direct from Tokyo, Japan, so that you are able to enjoy authentic kimono and accessories that are not available anywhere else!
Shipments from Japan may be subject to additional taxes and handling fees imposed by the customs authorities and mail carrier of your country and region. Such costs are the responsibility of the customer.
Customs and import rules vary by country and region, so unfortunately we’re not able to estimate these in advance. The best way to be sure if any such charges will be applied is to check with your local customs authority.
Within Japan
If you're in Japan you will receive your shipment within 1-2 days on the island of Honshu (the main island, including Tokyo, Osaka and Kyoto), or 2-3 days for the rest of Japan. It may take an additional day if you order on a weekend or if you are located in Okinawa or the outlying islands.
If you're staying in a hotel in Japan, please include the reservation name and room number, otherwise your hotel may refuse to accept your package.
Free Shipping
All orders over US$99 or equivalent (not including shipping fees) are eligible for free shipping. If you select Free Shipping at checkout, your order will be sent as a Standard shipment by Airmail. At the moment, this means that we will hold your order until international postal restrictions are lifted. For more information see here.
Direct from Designer
Shipments will be sent the same day or following business day after receiving your order, unless the item you have ordered is marked Direct from Designer.
Items marked Direct from Designer must first be sent to us from the designer's studio, which will take an additional 1-4 working days before your order is sent. All Direct from Designer items are eligible for free shipping!
Tracking your Shipment
As soon as your order has shipped we will send you a confirmation email with a link to your order status. You will be able to track your shipment from there.
If you would like to return or exchange your order for whatever reason, we're here to help! We offer no hassle returns or exchanges within 30 days of receiving your order. You can return your product for a different product, or a refund to the original payment method.
*Please note the following exceptions to our return and exchange policy:
Items must be returned unused and folded in the original packaging
Discounted items are not eligible for free returns
Shipping costs are not refundable
Items marked Direct from Designer, for which the refund period is 7 days instead of 30.
How do I claim my free refund?
Please contact us within 30 days of receipt (or 7 days in the case of Direct from Designer items).
We will confirm the shipping address for you to send the item.
Please return the item folded in its original plastic bag (don’t worry about the paper wrapping) and send to the address that we provide, noting on the customs form ‘Returned Item’. Please note that you must bear the shipping costs.
Once we receive the returned item and have confirmed its condition as unused and undamaged, we will issue a refund not including shipping costs or duties.
Do I have to pay shipping costs?
We offer a full refund of the product, not including the original shipping costs. You must bear the cost of return shipping.
If you received the original order damaged, then we will also cover both the initial and the return shipping costs.
Can I exchange for a different product?
Yes! To exchange an unused and undamaged item, you can process the return as described above and reorder the new item through the website.
Alternatively, when you notify us about a return, let us know which product you would like as a replacement, and we will hold it in stock for you until we receive the original return. Please note, there may be additional shipping costs.
What if my item is damaged?
Very occasionally items may be damaged in transport. In the unlikely event that you item arrives in a damaged condition:
We ask that you contact us within 48 hours of receipt. This enables us to make a claim with the shipping company.
Please keep hold of the damaged item and provide some photos of the damage.
We will issue you with a full refund or replacement, including shipping costs.
Who decides if I receive a refund or a replacement?
You do!
If you are entitled to a refund or replacement as described above, it is your choice which you receive.
If we no longer have the same item in stock, we will suggest one or more similar items. If you do not want the similar item, we will provide a refund instead.
How long will my refund take?
We will process the refund within 2 days of receiving the returned item.
Arita Furoshiki Wrapping Cloth
Regular price $49.99 USD
Tax included.
Shipping calculated at checkout.
Why We Love It
Thirteen plates of authentic Aritaware ceramics decorate a field of navy, as if welcoming guests to a dinner party. At the center is a serving plate whose octagonal shape is a sharp contrast to the round dishes. This uniqe design recreates the warmth of hosting dinner parties and casual get-togethers.
What To Do With Your Furoshiki
Use your furoshiki as a handbag, tablecloth, gift wrapping, wall decoration, baby blanket, or wine bottle case with just a couple of simple knots! The thoughtful Japanese design of eco-friendly furoshiki will improve your lifestyle choices.
Our exquisitely hand printed 100% cotton furoshiki feature classic Japanese artworks and elegant traditional motifs. Create your own gorgeous art handbag by tying your furoshiki bag with our selection of handles! Our Japanese fabrics are both lightweight and durable, making ideal grocery bags for your weekly shop.
There are no limits to the ways you can incorporate furoshiki into your life. Why not upgrade a present with Japanese gift wrapping, or throw it over your shoulders as a shawl for a chilly day? And if the weather’s warm have an impromptu picnic on a beautiful furoshiki blanket.
With these large furoshiki cloths, you can wrap and carry anything - your yoga mat or gym clothes, books or laptop – and reuse them again and again. However you choose to use it, your furoshiki will be an stylish and eco-friendly addition to your everyday life.
Details
- 100% Cotton Furoshiki
- Made in Japan
- Screen-printed design
- Machine-washable, but do not mix with other colors. Do not tumble-dry.
- Product code: 3028105NV
- Size: 41” x 41” (105cm x 105cm)
Founded in 1901, Kyoto’s heritage brand Miyai have woven, dyed and printed artisanal multi-purpose furoshiki wrapping cloths for over a century. These highly coveted designs are only available at high-end department stores and select upscale boutiques in Japan.
The esteemed Miyai is renowned for their exquisite and original creations. Their commitment to creating museum-quality furoshiki artworks with some of Japan’s most talented artists has made them a pioneer in the field.
Each timeless, yet functional, piece of art is screen printed by hand using traditional methods onto the highest quality woven fabrics, whether they be in cotton or silk, that you can find nowhere else.
Over the last 100 years, Miyai has accumulated an archive of some 2,500 examples of incredible design at their home in Kyoto. The company also heads the Japan Furoshiki Association, leading this Japanese traditional craft into the 21st century.
We ship to every country in the world direct from Tokyo.
We offer three levels of service: Standard, Express and FedEx. Standard shipping is by registered airmail, which usually takes about 10-14 days. Express shipping uses Japan Post’s EMS, and usually takes between 6-10 days. FedEx usually takes 2-5 days. Free shipping is available on all orders over $99 and uses Standard shipping. All options include tracking information.
Due to the COVID-19 situation, Standard and Express services have been suspended to some countries, but FedEx services are available everywhere.
If postal services are not available to your country and you still want your order to be shipped by registered airmail, please select Airmail (Suspended) at checkout, and we will hold your order until the postal restrictions are lifted.
Shipping costs are based on weight and shipping option. You will be able to see the estimated cost in your cart. The final shipping cost will be displayed at checkout.
Taxes & Customs
All our products are sent to you direct from Tokyo, Japan, so that you are able to enjoy authentic kimono and accessories that are not available anywhere else!
Shipments from Japan may be subject to additional taxes and handling fees imposed by the customs authorities and mail carrier of your country and region. Such costs are the responsibility of the customer.
Customs and import rules vary by country and region, so unfortunately we’re not able to estimate these in advance. The best way to be sure if any such charges will be applied is to check with your local customs authority.
Within Japan
If you're in Japan you will receive your shipment within 1-2 days on the island of Honshu (the main island, including Tokyo, Osaka and Kyoto), or 2-3 days for the rest of Japan. It may take an additional day if you order on a weekend or if you are located in Okinawa or the outlying islands.
If you're staying in a hotel in Japan, please include the reservation name and room number, otherwise your hotel may refuse to accept your package.
Free Shipping
All orders over US$99 or equivalent (not including shipping fees) are eligible for free shipping. If you select Free Shipping at checkout, your order will be sent as a Standard shipment by Airmail. At the moment, this means that we will hold your order until international postal restrictions are lifted. For more information see here.
Direct from Designer
Shipments will be sent the same day or following business day after receiving your order, unless the item you have ordered is marked Direct from Designer.
Items marked Direct from Designer must first be sent to us from the designer's studio, which will take an additional 1-4 working days before your order is sent. All Direct from Designer items are eligible for free shipping!
Tracking your Shipment
As soon as your order has shipped we will send you a confirmation email with a link to your order status. You will be able to track your shipment from there.
If you would like to return or exchange your order for whatever reason, we're here to help! We offer no hassle returns or exchanges within 30 days of receiving your order. You can return your product for a different product, or a refund to the original payment method.
*Please note the following exceptions to our return and exchange policy:
Items must be returned unused and folded in the original packaging
Discounted items are not eligible for free returns
Shipping costs are not refundable
Items marked Direct from Designer, for which the refund period is 7 days instead of 30.
How do I claim my free refund?
Please contact us within 30 days of receipt (or 7 days in the case of Direct from Designer items).
We will confirm the shipping address for you to send the item.
Please return the item folded in its original plastic bag (don’t worry about the paper wrapping) and send to the address that we provide, noting on the customs form ‘Returned Item’. Please note that you must bear the shipping costs.
Once we receive the returned item and have confirmed its condition as unused and undamaged, we will issue a refund not including shipping costs or duties.
Do I have to pay shipping costs?
We offer a full refund of the product, not including the original shipping costs. You must bear the cost of return shipping.
If you received the original order damaged, then we will also cover both the initial and the return shipping costs.
Can I exchange for a different product?
Yes! To exchange an unused and undamaged item, you can process the return as described above and reorder the new item through the website.
Alternatively, when you notify us about a return, let us know which product you would like as a replacement, and we will hold it in stock for you until we receive the original return. Please note, there may be additional shipping costs.
What if my item is damaged?
Very occasionally items may be damaged in transport. In the unlikely event that you item arrives in a damaged condition:
We ask that you contact us within 48 hours of receipt. This enables us to make a claim with the shipping company.
Please keep hold of the damaged item and provide some photos of the damage.
We will issue you with a full refund or replacement, including shipping costs.
Who decides if I receive a refund or a replacement?
You do!
If you are entitled to a refund or replacement as described above, it is your choice which you receive.
If we no longer have the same item in stock, we will suggest one or more similar items. If you do not want the similar item, we will provide a refund instead.
How long will my refund take?
We will process the refund within 2 days of receiving the returned item.
Ohashi Bridge Tenugui Towel
Regular price $24.99 USD
Tax included.
Shipping calculated at checkout.
Why We Love It
Sudden Shower over Shin-Ohashi Bridge is one of master artist Utagawa Hiroshige's most renowned prints, and is part of the series One Hundred Famous Views of Edo (modern-day Tokyo). Movement is captured effortlessly as people scurry across the bridge to reach the opposite side of the Sumida River.
What to Do with Your Tenugui
Tenugui is an absorbent, fast-drying multipurpose 100% cotton cloth, which makes it an artisanal and eco-friendly design that you can use it everyday.
These thoughtful and lightweight fabrics are stenciled by hand, and feature classic Japanese woodblock print masterpieces that are ideal for framing, or hanging on a wall with our Japanese Cypress Tenugui Tapestry Hanger!
There are no limits to the ways you can incorporate tenugui into your daily routine. They take up little space when folded, so take a few on your next vacation, or use them on a hot summer day as hand towels, wash cloths, and to wipe away sweat. Keep them in your kitchen as a table runner or tea towel, or even for drying dishes. Fashionistas will enjoy using tenugui to accent an outfit as a headscarf or a scarf. Tenugui are also a unique and sustainable way to protect book covers and to wrap gifts.
With a history of over 1,000 years, tenugui have kept their place in Japanese culture because of their simplicity and usefulness. However you choose to use it, your tenugui will be a tasteful and green addition to your everyday life.
Details
- 100% Cotton Japanese tenugui
- Handmade in Japan
- Size 36” x 15” (92 x 37cm)
- Product code: 35487BL
- Tenugui only, does not include tapestry hanger.
- Machine-washable, but do not mix with other colors. Do not tumble-dry.
- Please note, the ends of tenugui are traditionally left unhemmed. They will stop fraying after a few washes. If you wish to remove any loose threads, cut them off with scissors.
Founded in 1874, Rienzome strives to deliver handmade warmth through its hand-stenciled tenugui, multi-purpose cotton cloths, featuring Japanese woodblock print masterpieces by iconic artists such as Hokusai, Kitagawa Utamaro and Utagawa Hiroshige.
The storied house Rienzome began in Nihonbashi, the commercial center of 17th century Tokyo (then called Edo). For more than 140 years, Rienzome has been renowned across Japan for their kimono, yukata, and tenugui, which are all created using premium quality fabrics and timeless designs.
Rienzome’s tenugui, in particular, are made from kimono fabric, making them slightly wider than traditional tenugui. Their tenugui are made using the chusen dyeing technique, where a stenciled patterned appears on both the front and reverse sides of a cloth.
One characteristic of chusen dyeing is the irregularity of color and pattern, giving each tenugui a personalized charm that is enhanced with usage and age. With continued use, the texture of tenugui also changes.
In addition, chusen dyeing results in longer-lasting color because the dye permeates the fabric, making tenugui a suitable choice as a priceless artwork, or even eco-friendly everyday use as a dishtowel, washcloth or a hand towel.
We ship to every country in the world direct from Tokyo.
We offer three levels of service: Standard, Express and FedEx. Standard shipping is by registered airmail, which usually takes about 10-14 days. Express shipping uses Japan Post’s EMS, and usually takes between 6-10 days. FedEx usually takes 2-5 days. Free shipping is available on all orders over $99 and uses Standard shipping. All options include tracking information.
Due to the COVID-19 situation, Standard and Express services have been suspended to some countries, but FedEx services are available everywhere.
If postal services are not available to your country and you still want your order to be shipped by registered airmail, please select Airmail (Suspended) at checkout, and we will hold your order until the postal restrictions are lifted.
Shipping costs are based on weight and shipping option. You will be able to see the estimated cost in your cart. The final shipping cost will be displayed at checkout.
Taxes & Customs
All our products are sent to you direct from Tokyo, Japan, so that you are able to enjoy authentic kimono and accessories that are not available anywhere else!
Shipments from Japan may be subject to additional taxes and handling fees imposed by the customs authorities and mail carrier of your country and region. Such costs are the responsibility of the customer.
Customs and import rules vary by country and region, so unfortunately we’re not able to estimate these in advance. The best way to be sure if any such charges will be applied is to check with your local customs authority.
Within Japan
If you're in Japan you will receive your shipment within 1-2 days on the island of Honshu (the main island, including Tokyo, Osaka and Kyoto), or 2-3 days for the rest of Japan. It may take an additional day if you order on a weekend or if you are located in Okinawa or the outlying islands.
If you're staying in a hotel in Japan, please include the reservation name and room number, otherwise your hotel may refuse to accept your package.
Free Shipping
All orders over US$99 or equivalent (not including shipping fees) are eligible for free shipping. If you select Free Shipping at checkout, your order will be sent as a Standard shipment by Airmail. At the moment, this means that we will hold your order until international postal restrictions are lifted. For more information see here.
Direct from Designer
Shipments will be sent the same day or following business day after receiving your order, unless the item you have ordered is marked Direct from Designer.
Items marked Direct from Designer must first be sent to us from the designer's studio, which will take an additional 1-4 working days before your order is sent. All Direct from Designer items are eligible for free shipping!
Tracking your Shipment
As soon as your order has shipped we will send you a confirmation email with a link to your order status. You will be able to track your shipment from there.
If you would like to return or exchange your order for whatever reason, we're here to help! We offer no hassle returns or exchanges within 30 days of receiving your order. You can return your product for a different product, or a refund to the original payment method.
*Please note the following exceptions to our return and exchange policy:
Items must be returned unused and folded in the original packaging
Discounted items are not eligible for free returns
Shipping costs are not refundable
Items marked Direct from Designer, for which the refund period is 7 days instead of 30.
How do I claim my free refund?
Please contact us within 30 days of receipt (or 7 days in the case of Direct from Designer items).
We will confirm the shipping address for you to send the item.
Please return the item folded in its original plastic bag (don’t worry about the paper wrapping) and send to the address that we provide, noting on the customs form ‘Returned Item’. Please note that you must bear the shipping costs.
Once we receive the returned item and have confirmed its condition as unused and undamaged, we will issue a refund not including shipping costs or duties.
Do I have to pay shipping costs?
We offer a full refund of the product, not including the original shipping costs. You must bear the cost of return shipping.
If you received the original order damaged, then we will also cover both the initial and the return shipping costs.
Can I exchange for a different product?
Yes! To exchange an unused and undamaged item, you can process the return as described above and reorder the new item through the website.
Alternatively, when you notify us about a return, let us know which product you would like as a replacement, and we will hold it in stock for you until we receive the original return. Please note, there may be additional shipping costs.
What if my item is damaged?
Very occasionally items may be damaged in transport. In the unlikely event that you item arrives in a damaged condition:
We ask that you contact us within 48 hours of receipt. This enables us to make a claim with the shipping company.
Please keep hold of the damaged item and provide some photos of the damage.
We will issue you with a full refund or replacement, including shipping costs.
Who decides if I receive a refund or a replacement?
You do!
If you are entitled to a refund or replacement as described above, it is your choice which you receive.
If we no longer have the same item in stock, we will suggest one or more similar items. If you do not want the similar item, we will provide a refund instead.
How long will my refund take?
We will process the refund within 2 days of receiving the returned item.
Ark Furoshiki Wrapping Cloth
Regular price $49.99 USD
Tax included.
Shipping calculated at checkout.
Why We Love It
The Seven Gods of Fortune set sail in this lively print featuring a kaleidoscope of colors. According to Japanese tradition, those who put an image of the treasure ship under their pillow on the second night of the new year and repeat a poem will begin the new year with a pleasant dream.
What To Do With Your Furoshiki
Use your furoshiki as a handbag, tablecloth, gift wrapping, wall decoration, baby blanket, or wine bottle case with just a couple of simple knots! The thoughtful Japanese design of eco-friendly furoshiki will improve your lifestyle choices.
Our exquisitely hand printed 100% cotton furoshiki feature classic Japanese artworks and elegant traditional motifs. Create your own gorgeous art handbag by tying your furoshiki bag with our selection of handles! Our Japanese fabrics are both lightweight and durable, making ideal grocery bags for your weekly shop.
There are no limits to the ways you can incorporate furoshiki into your life. Why not upgrade a present with Japanese gift wrapping, or throw it over your shoulders as a shawl for a chilly day? And if the weather’s warm have an impromptu picnic on a beautiful furoshiki blanket.
With these large furoshiki cloths, you can wrap and carry anything - your yoga mat or gym clothes, books or laptop – and reuse them again and again. However you choose to use it, your furoshiki will be an stylish and eco-friendly addition to your everyday life.
Details
- 100% Cotton Furoshiki
- Made in Japan
- Screen-printed design
- Machine-washable, but do not mix with other colors. Do not tumble-dry.
- Product code: 3030105NV
- Size: 41” x 41” (105cm x 105cm)
Founded in 1901, Kyoto’s heritage brand Miyai have woven, dyed and printed artisanal multi-purpose furoshiki wrapping cloths for over a century. These highly coveted designs are only available at high-end department stores and select upscale boutiques in Japan.
The esteemed Miyai is renowned for their exquisite and original creations. Their commitment to creating museum-quality furoshiki artworks with some of Japan’s most talented artists has made them a pioneer in the field.
Each timeless, yet functional, piece of art is screen printed by hand using traditional methods onto the highest quality woven fabrics, whether they be in cotton or silk, that you can find nowhere else.
Over the last 100 years, Miyai has accumulated an archive of some 2,500 examples of incredible design at their home in Kyoto. The company also heads the Japan Furoshiki Association, leading this Japanese traditional craft into the 21st century.
We ship to every country in the world direct from Tokyo.
We offer three levels of service: Standard, Express and FedEx. Standard shipping is by registered airmail, which usually takes about 10-14 days. Express shipping uses Japan Post’s EMS, and usually takes between 6-10 days. FedEx usually takes 2-5 days. Free shipping is available on all orders over $99 and uses Standard shipping. All options include tracking information.
Due to the COVID-19 situation, Standard and Express services have been suspended to some countries, but FedEx services are available everywhere.
If postal services are not available to your country and you still want your order to be shipped by registered airmail, please select Airmail (Suspended) at checkout, and we will hold your order until the postal restrictions are lifted.
Shipping costs are based on weight and shipping option. You will be able to see the estimated cost in your cart. The final shipping cost will be displayed at checkout.
Taxes & Customs
All our products are sent to you direct from Tokyo, Japan, so that you are able to enjoy authentic kimono and accessories that are not available anywhere else!
Shipments from Japan may be subject to additional taxes and handling fees imposed by the customs authorities and mail carrier of your country and region. Such costs are the responsibility of the customer.
Customs and import rules vary by country and region, so unfortunately we’re not able to estimate these in advance. The best way to be sure if any such charges will be applied is to check with your local customs authority.
Within Japan
If you're in Japan you will receive your shipment within 1-2 days on the island of Honshu (the main island, including Tokyo, Osaka and Kyoto), or 2-3 days for the rest of Japan. It may take an additional day if you order on a weekend or if you are located in Okinawa or the outlying islands.
If you're staying in a hotel in Japan, please include the reservation name and room number, otherwise your hotel may refuse to accept your package.
Free Shipping
All orders over US$99 or equivalent (not including shipping fees) are eligible for free shipping. If you select Free Shipping at checkout, your order will be sent as a Standard shipment by Airmail. At the moment, this means that we will hold your order until international postal restrictions are lifted. For more information see here.
Direct from Designer
Shipments will be sent the same day or following business day after receiving your order, unless the item you have ordered is marked Direct from Designer.
Items marked Direct from Designer must first be sent to us from the designer's studio, which will take an additional 1-4 working days before your order is sent. All Direct from Designer items are eligible for free shipping!
Tracking your Shipment
As soon as your order has shipped we will send you a confirmation email with a link to your order status. You will be able to track your shipment from there.
If you would like to return or exchange your order for whatever reason, we're here to help! We offer no hassle returns or exchanges within 30 days of receiving your order. You can return your product for a different product, or a refund to the original payment method.
*Please note the following exceptions to our return and exchange policy:
Items must be returned unused and folded in the original packaging
Discounted items are not eligible for free returns
Shipping costs are not refundable
Items marked Direct from Designer, for which the refund period is 7 days instead of 30.
How do I claim my free refund?
Please contact us within 30 days of receipt (or 7 days in the case of Direct from Designer items).
We will confirm the shipping address for you to send the item.
Please return the item folded in its original plastic bag (don’t worry about the paper wrapping) and send to the address that we provide, noting on the customs form ‘Returned Item’. Please note that you must bear the shipping costs.
Once we receive the returned item and have confirmed its condition as unused and undamaged, we will issue a refund not including shipping costs or duties.
Do I have to pay shipping costs?
We offer a full refund of the product, not including the original shipping costs. You must bear the cost of return shipping.
If you received the original order damaged, then we will also cover both the initial and the return shipping costs.
Can I exchange for a different product?
Yes! To exchange an unused and undamaged item, you can process the return as described above and reorder the new item through the website.
Alternatively, when you notify us about a return, let us know which product you would like as a replacement, and we will hold it in stock for you until we receive the original return. Please note, there may be additional shipping costs.
What if my item is damaged?
Very occasionally items may be damaged in transport. In the unlikely event that you item arrives in a damaged condition:
We ask that you contact us within 48 hours of receipt. This enables us to make a claim with the shipping company.
Please keep hold of the damaged item and provide some photos of the damage.
We will issue you with a full refund or replacement, including shipping costs.
Who decides if I receive a refund or a replacement?
You do!
If you are entitled to a refund or replacement as described above, it is your choice which you receive.
If we no longer have the same item in stock, we will suggest one or more similar items. If you do not want the similar item, we will provide a refund instead.
How long will my refund take?
We will process the refund within 2 days of receiving the returned item.
Fuji Tenugui Towel
Regular price $24.99 USD
Tax included.
Shipping calculated at checkout.
Why We Love It
Autumn in Japan is a gorgeous display of color, as seen in Otsuki Plain in Kai Provence from the Thirty-six Views of Mount Fuji by master artist Hokusai. Pampas grass, symbolic of the Mid-Autumn Festival, sway in the wind alongside platycodon, patrina bushes, and chrysanthemum with Mount Fuji on the horizon.
What to Do with Your Tenugui
Tenugui is an absorbent, fast-drying multipurpose 100% cotton cloth, which makes it an artisanal and eco-friendly design that you can use it everyday.
These thoughtful and lightweight fabrics are stenciled by hand, and feature classic Japanese woodblock print masterpieces that are ideal for framing, or hanging on a wall with our Japanese Cypress Tenugui Tapestry Hanger!
There are no limits to the ways you can incorporate tenugui into your daily routine. They take up little space when folded, so take a few on your next vacation, or use them on a hot summer day as hand towels, wash cloths, and to wipe away sweat. Keep them in your kitchen as a table runner or tea towel, or even for drying dishes. Fashionistas will enjoy using tenugui to accent an outfit as a headscarf or a scarf. Tenugui are also a unique and sustainable way to protect book covers and to wrap gifts.
With a history of over 1,000 years, tenugui have kept their place in Japanese culture because of their simplicity and usefulness. However you choose to use it, your tenugui will be a tasteful and green addition to your everyday life.
Details
- 100% Cotton Japanese tenugui
- Handmade in Japan
- Size 36” x 15” (92 x 37cm)
- Product code: 35356GR
- Tenugui only, does not include tapestry hanger.
- Machine-washable, but do not mix with other colors. Do not tumble-dry.
- Please note, the ends of tenugui are traditionally left unhemmed. They will stop fraying after a few washes. If you wish to remove any loose threads, cut them off with scissors.
Founded in 1874, Rienzome strives to deliver handmade warmth through its hand-stenciled tenugui, multi-purpose cotton cloths, featuring Japanese woodblock print masterpieces by iconic artists such as Hokusai, Kitagawa Utamaro and Utagawa Hiroshige.
The storied house Rienzome began in Nihonbashi, the commercial center of 17th century Tokyo (then called Edo). For more than 140 years, Rienzome has been renowned across Japan for their kimono, yukata, and tenugui, which are all created using premium quality fabrics and timeless designs.
Rienzome’s tenugui, in particular, are made from kimono fabric, making them slightly wider than traditional tenugui. Their tenugui are made using the chusen dyeing technique, where a stenciled patterned appears on both the front and reverse sides of a cloth.
One characteristic of chusen dyeing is the irregularity of color and pattern, giving each tenugui a personalized charm that is enhanced with usage and age. With continued use, the texture of tenugui also changes.
In addition, chusen dyeing results in longer-lasting color because the dye permeates the fabric, making tenugui a suitable choice as a priceless artwork, or even eco-friendly everyday use as a dishtowel, washcloth or a hand towel.
We ship to every country in the world direct from Tokyo.
We offer three levels of service: Standard, Express and FedEx. Standard shipping is by registered airmail, which usually takes about 10-14 days. Express shipping uses Japan Post’s EMS, and usually takes between 6-10 days. FedEx usually takes 2-5 days. Free shipping is available on all orders over $99 and uses Standard shipping. All options include tracking information.
Due to the COVID-19 situation, Standard and Express services have been suspended to some countries, but FedEx services are available everywhere.
If postal services are not available to your country and you still want your order to be shipped by registered airmail, please select Airmail (Suspended) at checkout, and we will hold your order until the postal restrictions are lifted.
Shipping costs are based on weight and shipping option. You will be able to see the estimated cost in your cart. The final shipping cost will be displayed at checkout.
Taxes & Customs
All our products are sent to you direct from Tokyo, Japan, so that you are able to enjoy authentic kimono and accessories that are not available anywhere else!
Shipments from Japan may be subject to additional taxes and handling fees imposed by the customs authorities and mail carrier of your country and region. Such costs are the responsibility of the customer.
Customs and import rules vary by country and region, so unfortunately we’re not able to estimate these in advance. The best way to be sure if any such charges will be applied is to check with your local customs authority.
Within Japan
If you're in Japan you will receive your shipment within 1-2 days on the island of Honshu (the main island, including Tokyo, Osaka and Kyoto), or 2-3 days for the rest of Japan. It may take an additional day if you order on a weekend or if you are located in Okinawa or the outlying islands.
If you're staying in a hotel in Japan, please include the reservation name and room number, otherwise your hotel may refuse to accept your package.
Free Shipping
All orders over US$99 or equivalent (not including shipping fees) are eligible for free shipping. If you select Free Shipping at checkout, your order will be sent as a Standard shipment by Airmail. At the moment, this means that we will hold your order until international postal restrictions are lifted. For more information see here.
Direct from Designer
Shipments will be sent the same day or following business day after receiving your order, unless the item you have ordered is marked Direct from Designer.
Items marked Direct from Designer must first be sent to us from the designer's studio, which will take an additional 1-4 working days before your order is sent. All Direct from Designer items are eligible for free shipping!
Tracking your Shipment
As soon as your order has shipped we will send you a confirmation email with a link to your order status. You will be able to track your shipment from there.
If you would like to return or exchange your order for whatever reason, we're here to help! We offer no hassle returns or exchanges within 30 days of receiving your order. You can return your product for a different product, or a refund to the original payment method.
*Please note the following exceptions to our return and exchange policy:
Items must be returned unused and folded in the original packaging
Discounted items are not eligible for free returns
Shipping costs are not refundable
Items marked Direct from Designer, for which the refund period is 7 days instead of 30.
How do I claim my free refund?
Please contact us within 30 days of receipt (or 7 days in the case of Direct from Designer items).
We will confirm the shipping address for you to send the item.
Please return the item folded in its original plastic bag (don’t worry about the paper wrapping) and send to the address that we provide, noting on the customs form ‘Returned Item’. Please note that you must bear the shipping costs.
Once we receive the returned item and have confirmed its condition as unused and undamaged, we will issue a refund not including shipping costs or duties.
Do I have to pay shipping costs?
We offer a full refund of the product, not including the original shipping costs. You must bear the cost of return shipping.
If you received the original order damaged, then we will also cover both the initial and the return shipping costs.
Can I exchange for a different product?
Yes! To exchange an unused and undamaged item, you can process the return as described above and reorder the new item through the website.
Alternatively, when you notify us about a return, let us know which product you would like as a replacement, and we will hold it in stock for you until we receive the original return. Please note, there may be additional shipping costs.
What if my item is damaged?
Very occasionally items may be damaged in transport. In the unlikely event that you item arrives in a damaged condition:
We ask that you contact us within 48 hours of receipt. This enables us to make a claim with the shipping company.
Please keep hold of the damaged item and provide some photos of the damage.
We will issue you with a full refund or replacement, including shipping costs.
Who decides if I receive a refund or a replacement?
You do!
If you are entitled to a refund or replacement as described above, it is your choice which you receive.
If we no longer have the same item in stock, we will suggest one or more similar items. If you do not want the similar item, we will provide a refund instead.
How long will my refund take?
We will process the refund within 2 days of receiving the returned item.
Taiko Reversible Furoshiki Cloth
Regular price $49.99 USD
Tax included.
Shipping calculated at checkout.
Why We Love It
An joyful design ideal for everyday use: the reversible pattern of this crimson furoshiki feature dainty cherry blossoms and taiko drums, an expressive percussion instrument with a powerful sound.
What To Do With Your Furoshiki
Use your furoshiki as a handbag, tablecloth, gift wrapping, wall decoration, baby blanket, or wine bottle case with just a couple of simple knots! The thoughtful Japanese design of eco-friendly furoshiki will improve your lifestyle choices.
Our exquisitely hand printed 100% cotton furoshiki feature classic Japanese artworks and elegant traditional motifs. Create your own gorgeous art handbag by tying your furoshiki bag with our selection of handles! Our Japanese fabrics are both lightweight and durable, making ideal grocery bags for your weekly shop.
There are no limits to the ways you can incorporate furoshiki into your life. Why not upgrade a present with Japanese gift wrapping, or throw it over your shoulders as a shawl for a chilly day? And if the weather’s warm have an impromptu picnic on a beautiful furoshiki blanket.
With these large furoshiki cloths, you can wrap and carry anything - your yoga mat or gym clothes, books or laptop – and reuse them again and again. However you choose to use it, your furoshiki will be an stylish and eco-friendly addition to your everyday life.
Details
- 100% Cotton Furoshiki
- Made in Japan
- Screen-printed design
- Product code: 3029105RD
- Machine-washable, but do not mix with other colors. Do not tumble-dry.
- Size: 41” x 41” (105cm x 105cm)
Founded in 1901, Kyoto’s heritage brand Miyai have woven, dyed and printed artisanal multi-purpose furoshiki wrapping cloths for over a century. These highly coveted designs are only available at high-end department stores and select upscale boutiques in Japan.
The esteemed Miyai is renowned for their exquisite and original creations. Their commitment to creating museum-quality furoshiki artworks with some of Japan’s most talented artists has made them a pioneer in the field.
Each timeless, yet functional, piece of art is screen printed by hand using traditional methods onto the highest quality woven fabrics, whether they be in cotton or silk, that you can find nowhere else.
Over the last 100 years, Miyai has accumulated an archive of some 2,500 examples of incredible design at their home in Kyoto. The company also heads the Japan Furoshiki Association, leading this Japanese traditional craft into the 21st century.
We ship to every country in the world direct from Tokyo.
We offer three levels of service: Standard, Express and FedEx. Standard shipping is by registered airmail, which usually takes about 10-14 days. Express shipping uses Japan Post’s EMS, and usually takes between 6-10 days. FedEx usually takes 2-5 days. Free shipping is available on all orders over $99 and uses Standard shipping. All options include tracking information.
Due to the COVID-19 situation, Standard and Express services have been suspended to some countries, but FedEx services are available everywhere.
If postal services are not available to your country and you still want your order to be shipped by registered airmail, please select Airmail (Suspended) at checkout, and we will hold your order until the postal restrictions are lifted.
Shipping costs are based on weight and shipping option. You will be able to see the estimated cost in your cart. The final shipping cost will be displayed at checkout.
Taxes & Customs
All our products are sent to you direct from Tokyo, Japan, so that you are able to enjoy authentic kimono and accessories that are not available anywhere else!
Shipments from Japan may be subject to additional taxes and handling fees imposed by the customs authorities and mail carrier of your country and region. Such costs are the responsibility of the customer.
Customs and import rules vary by country and region, so unfortunately we’re not able to estimate these in advance. The best way to be sure if any such charges will be applied is to check with your local customs authority.
Within Japan
If you're in Japan you will receive your shipment within 1-2 days on the island of Honshu (the main island, including Tokyo, Osaka and Kyoto), or 2-3 days for the rest of Japan. It may take an additional day if you order on a weekend or if you are located in Okinawa or the outlying islands.
If you're staying in a hotel in Japan, please include the reservation name and room number, otherwise your hotel may refuse to accept your package.
Free Shipping
All orders over US$99 or equivalent (not including shipping fees) are eligible for free shipping. If you select Free Shipping at checkout, your order will be sent as a Standard shipment by Airmail. At the moment, this means that we will hold your order until international postal restrictions are lifted. For more information see here.
Direct from Designer
Shipments will be sent the same day or following business day after receiving your order, unless the item you have ordered is marked Direct from Designer.
Items marked Direct from Designer must first be sent to us from the designer's studio, which will take an additional 1-4 working days before your order is sent. All Direct from Designer items are eligible for free shipping!
Tracking your Shipment
As soon as your order has shipped we will send you a confirmation email with a link to your order status. You will be able to track your shipment from there.
If you would like to return or exchange your order for whatever reason, we're here to help! We offer no hassle returns or exchanges within 30 days of receiving your order. You can return your product for a different product, or a refund to the original payment method.
*Please note the following exceptions to our return and exchange policy:
Items must be returned unused and folded in the original packaging
Discounted items are not eligible for free returns
Shipping costs are not refundable
Items marked Direct from Designer, for which the refund period is 7 days instead of 30.
How do I claim my free refund?
Please contact us within 30 days of receipt (or 7 days in the case of Direct from Designer items).
We will confirm the shipping address for you to send the item.
Please return the item folded in its original plastic bag (don’t worry about the paper wrapping) and send to the address that we provide, noting on the customs form ‘Returned Item’. Please note that you must bear the shipping costs.
Once we receive the returned item and have confirmed its condition as unused and undamaged, we will issue a refund not including shipping costs or duties.
Do I have to pay shipping costs?
We offer a full refund of the product, not including the original shipping costs. You must bear the cost of return shipping.
If you received the original order damaged, then we will also cover both the initial and the return shipping costs.
Can I exchange for a different product?
Yes! To exchange an unused and undamaged item, you can process the return as described above and reorder the new item through the website.
Alternatively, when you notify us about a return, let us know which product you would like as a replacement, and we will hold it in stock for you until we receive the original return. Please note, there may be additional shipping costs.
What if my item is damaged?
Very occasionally items may be damaged in transport. In the unlikely event that you item arrives in a damaged condition:
We ask that you contact us within 48 hours of receipt. This enables us to make a claim with the shipping company.
Please keep hold of the damaged item and provide some photos of the damage.
We will issue you with a full refund or replacement, including shipping costs.
Who decides if I receive a refund or a replacement?
You do!
If you are entitled to a refund or replacement as described above, it is your choice which you receive.
If we no longer have the same item in stock, we will suggest one or more similar items. If you do not want the similar item, we will provide a refund instead.
How long will my refund take?
We will process the refund within 2 days of receiving the returned item.
Okita Tenugui Towel
Regular price $24.99 USD
Tax included.
Shipping calculated at checkout.
Why We Love It
An instantly recognizable woodblock print design by master artist Kitagawa Utamaro. Okita of Naniwaya, who you can recognise from the elaborate family crest on her fan, is one of the legendary artist’s Three Famous Beauties. Utamaro was especially famous for bijin-ga, or artworks of beautiful women, and the teahouse maiden Okita of Naniwa made frequent appearances in his masterpieces.
What to Do with Your Tenugui
Tenugui is an absorbent, fast-drying multipurpose 100% cotton cloth, which makes it an artisanal and eco-friendly design that you can use it everyday.
These thoughtful and lightweight fabrics are stenciled by hand, and feature classic Japanese woodblock print masterpieces that are ideal for framing, or hanging on a wall with our Japanese Cypress Tenugui Tapestry Hanger!
There are no limits to the ways you can incorporate tenugui into your daily routine. They take up little space when folded, so take a few on your next vacation, or use them on a hot summer day as hand towels, wash cloths, and to wipe away sweat. Keep them in your kitchen as a table runner or tea towel, or even for drying dishes. Fashionistas will enjoy using tenugui to accent an outfit as a headscarf or a scarf. Tenugui are also a unique and sustainable way to protect book covers and to wrap gifts.
With a history of over 1,000 years, tenugui have kept their place in Japanese culture because of their simplicity and usefulness. However you choose to use it, your tenugui will be a tasteful and green addition to your everyday life.
Details
- 100% Cotton Japanese tenugui
- Handmade in Japan
- Size 36” x 15” (92 x 37cm)
- Product code: 35302BL
- Tenugui only, does not include tapestry hanger.
- Machine-washable, but do not mix with other colors. Do not tumble-dry.
- Please note, the ends of tenugui are traditionally left unhemmed. They will stop fraying after a few washes. If you wish to remove any loose threads, cut them off with scissors.
Founded in 1874, Rienzome strives to deliver handmade warmth through its hand-stenciled tenugui, multi-purpose cotton cloths, featuring Japanese woodblock print masterpieces by iconic artists such as Hokusai, Kitagawa Utamaro and Utagawa Hiroshige.
The storied house Rienzome began in Nihonbashi, the commercial center of 17th century Tokyo (then called Edo). For more than 140 years, Rienzome has been renowned across Japan for their kimono, yukata, and tenugui, which are all created using premium quality fabrics and timeless designs.
Rienzome’s tenugui, in particular, are made from kimono fabric, making them slightly wider than traditional tenugui. Their tenugui are made using the chusen dyeing technique, where a stenciled patterned appears on both the front and reverse sides of a cloth.
One characteristic of chusen dyeing is the irregularity of color and pattern, giving each tenugui a personalized charm that is enhanced with usage and age. With continued use, the texture of tenugui also changes.
In addition, chusen dyeing results in longer-lasting color because the dye permeates the fabric, making tenugui a suitable choice as a priceless artwork, or even eco-friendly everyday use as a dishtowel, washcloth or a hand towel.
We ship to every country in the world direct from Tokyo.
We offer three levels of service: Standard, Express and FedEx. Standard shipping is by registered airmail, which usually takes about 10-14 days. Express shipping uses Japan Post’s EMS, and usually takes between 6-10 days. FedEx usually takes 2-5 days. Free shipping is available on all orders over $99 and uses Standard shipping. All options include tracking information.
Due to the COVID-19 situation, Standard and Express services have been suspended to some countries, but FedEx services are available everywhere.
If postal services are not available to your country and you still want your order to be shipped by registered airmail, please select Airmail (Suspended) at checkout, and we will hold your order until the postal restrictions are lifted.
Shipping costs are based on weight and shipping option. You will be able to see the estimated cost in your cart. The final shipping cost will be displayed at checkout.
Taxes & Customs
All our products are sent to you direct from Tokyo, Japan, so that you are able to enjoy authentic kimono and accessories that are not available anywhere else!
Shipments from Japan may be subject to additional taxes and handling fees imposed by the customs authorities and mail carrier of your country and region. Such costs are the responsibility of the customer.
Customs and import rules vary by country and region, so unfortunately we’re not able to estimate these in advance. The best way to be sure if any such charges will be applied is to check with your local customs authority.
Within Japan
If you're in Japan you will receive your shipment within 1-2 days on the island of Honshu (the main island, including Tokyo, Osaka and Kyoto), or 2-3 days for the rest of Japan. It may take an additional day if you order on a weekend or if you are located in Okinawa or the outlying islands.
If you're staying in a hotel in Japan, please include the reservation name and room number, otherwise your hotel may refuse to accept your package.
Free Shipping
All orders over US$99 or equivalent (not including shipping fees) are eligible for free shipping. If you select Free Shipping at checkout, your order will be sent as a Standard shipment by Airmail. At the moment, this means that we will hold your order until international postal restrictions are lifted. For more information see here.
Direct from Designer
Shipments will be sent the same day or following business day after receiving your order, unless the item you have ordered is marked Direct from Designer.
Items marked Direct from Designer must first be sent to us from the designer's studio, which will take an additional 1-4 working days before your order is sent. All Direct from Designer items are eligible for free shipping!
Tracking your Shipment
As soon as your order has shipped we will send you a confirmation email with a link to your order status. You will be able to track your shipment from there.
If you would like to return or exchange your order for whatever reason, we're here to help! We offer no hassle returns or exchanges within 30 days of receiving your order. You can return your product for a different product, or a refund to the original payment method.
*Please note the following exceptions to our return and exchange policy:
Items must be returned unused and folded in the original packaging
Discounted items are not eligible for free returns
Shipping costs are not refundable
Items marked Direct from Designer, for which the refund period is 7 days instead of 30.
How do I claim my free refund?
Please contact us within 30 days of receipt (or 7 days in the case of Direct from Designer items).
We will confirm the shipping address for you to send the item.
Please return the item folded in its original plastic bag (don’t worry about the paper wrapping) and send to the address that we provide, noting on the customs form ‘Returned Item’. Please note that you must bear the shipping costs.
Once we receive the returned item and have confirmed its condition as unused and undamaged, we will issue a refund not including shipping costs or duties.
Do I have to pay shipping costs?
We offer a full refund of the product, not including the original shipping costs. You must bear the cost of return shipping.
If you received the original order damaged, then we will also cover both the initial and the return shipping costs.
Can I exchange for a different product?
Yes! To exchange an unused and undamaged item, you can process the return as described above and reorder the new item through the website.
Alternatively, when you notify us about a return, let us know which product you would like as a replacement, and we will hold it in stock for you until we receive the original return. Please note, there may be additional shipping costs.
What if my item is damaged?
Very occasionally items may be damaged in transport. In the unlikely event that you item arrives in a damaged condition:
We ask that you contact us within 48 hours of receipt. This enables us to make a claim with the shipping company.
Please keep hold of the damaged item and provide some photos of the damage.
We will issue you with a full refund or replacement, including shipping costs.
Who decides if I receive a refund or a replacement?
You do!
If you are entitled to a refund or replacement as described above, it is your choice which you receive.
If we no longer have the same item in stock, we will suggest one or more similar items. If you do not want the similar item, we will provide a refund instead.
How long will my refund take?
We will process the refund within 2 days of receiving the returned item.
