Good service, answered my questions with knowledge and helped me with order. Item arrived in less than predicted time and was well received. Will definitely order from here again.
I was initially very pleased with the black samue I ordered; it looks beautiful and, at first glance, appeared to be in good condition. Unfortunately, the fabric turned out to be much more fragile than expected. During a recent Zen retreat, the material tore about ten centimeters along the back from nothing more than a light brush of my hand as I adjusted on the cushion. For clothing that should be suitable for regular meditation practice (or simply for lounging, as the name suggests) — especially at this price point — I had expected something more durable.
I sent a polite email to Japan Objects Store on June 5th to ask if anything could be done, but as of June 27th, I have yet to receive a response.
In short: beautiful design, but disappointing durability and a lack of customer support.
Love it and reasonably priced. I’m considering buying another one as a spare. Note the volume on these teapots. Some are 290 ml and this one is 360+ which I wanted the extra volume. Nice piece of art and history.
Following the items for delivery kept me well informed of progress and the futon is super comfortable … very happy with the seller and the product.
This is a wonderfullly beautiful bowl with an exquisit pure gold 24 karat design, in the moment I saw and discovered this enchanting bowl on your website I placed my order, and is now having it in my working studio and practice room as being a professional classical flautist.
I purchased a cotton kimono style robe. It arrived in a timely fashion , wrapped beautifully as the Japanese are known for. The print and fabric are lovely and the robe is well made. While I would love to travel to Japan any time I can , this is a great resource for people who truly appreciate Japan and it’s beautiful people and culture.
Nach einem Problem mit der Internetpräsenz war mein Wunschkimono nicht mehr zu erwerben.
Die Kommunikation mit dem Kundendienst war sehr hilfsbereit und zuvorkommend.
Der jetztige Kimono ist schnell und schön verpackt angekommen und von sehr guter Qualität.
Gerne wieder!
Very comfortable and soft! I love to wear these Zori slippers when I first get up in the morning. They are beautifully made, and the quality is exquisite. I purchased the smallest and they fit perfectly. I love to have as many Japanese things around me; so I won't miss Japan so much! ;-o
I could not be happier with the look and quality of this set and the great service that I received from Japan Objects Store. The photos do not do justice to the set as it is stunning. Originally my order was delayed at the manufacturing kiln but was shipped to me immediately when it was finished and it was well worth the wait. You will not be dissappointed if you order this set. Thank you!!!
Couldn’t believe I placed my order and received it in Canada two days later. Such efficiency! The tea set is so beautiful. Thank you! Will definitely order again.
Perfection. Such a high level product. Beautifully packaged. Compact and well organized. The futon itself is beautiful and well crafted and it came so fast from japan. The company was very responsive and noted ship dates and arrival window. Very courteous and professional. I am ordering the tatami mats next as quality is top level.