We would like to let you know about the steps Japan Objects Store is taking during these unprecedented times. We are shipping all orders by Fedex Priority. This ensures your orders will be fulfilled quickly and safely, despite restrictions to other postal services.
To thank you for your continued support during these difficult times we are offering a handmade tenugui towel as a free gift with every purchase.
Your Questions Answered
Q: Is Japan Objects Store Still Open?
A: Yes, we are fully open and shipping as usual.
Q: Can You Still Deliver to My Country?
A: Yes, we can deliver to all countries via Fedex Priority, which normally takes 2-5 working days.
Q: Why Are You Only Using Fedex Priority?
A: At this time, Fedex Priority is the most reliable choice to make sure you receive your order safely and quickly. We are doing our best to deliver exceptional experiences to you, which is why we are covering most of the shipping costs. You will also receive a handmade tenugui towel as a free gift with every purchase.
Q: Can You Send My Order by Standard Airmail or EMS?
A: Airmail and EMS services to most countries have been temporarily suspended by Japan Post. If you still want your order to be shipped by registered airmail, please select Airmail at checkout, and we will hold your order until the postal restrictions are lifted. We will also include a handmade tenugui towel as a free gift to thank you for your patience.
Q: Is My Order Safe?
A: We are observing the most stringent hygiene and safety standards. You should also know that the coronavirus does not survive on surfaces long enough to be transported on goods, so your order is safe. You can find more information on this matter from reputable sources such as Harvard Medical School.